Shipping & Returns

Shipping Policy

Hello,

 All orders are shipped out within 3 working days, always first class Royal Mail, with proof of postage. Your scarf will be beautifully gift wrapped and posted in a sturdy bubble wrap envelope for extra protection.

All shipping is free for orders over £50 or £3.99

Return & Exchange Policy

 I want all my customers to be really thrilled with their purchase and to love their scarf. As already promised, if you are not fully happy with the scarf, I offer a "no quibble" exchange policy. Simply return the scarf to me, in the same perfect condition it was posted out to you and I will replace it. I will be happy to phone you or the recipient directly to make sure that the scarf of your dreams is sent out to you!

The customer will pay the return postage and I will pay to send it out again. No worries for you, just the happy knowledge that your purchase is risk and stress free!.

 

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© 2020 Jane Williams Handmade Silks

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